Iowa Specialty Hospital

Notes from Our Leaders - Page 16

Enjoy these weekly insights from Steve Simonin, President & CEO and Amy McDaniel, Belmond CEO.

Notes from Steve

Be tactful. According to Kramer on Seinfeld, 94% of all communication is nonverbal. I “think” I’m conveying the right message with my words … but my eye rolling and looks of disdain portray the message differently. I think genuine tact is hard to achieve. It’s 100% onstage grace, patience, and...
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Amy's Reflections

Be Supportive We have the great honor of celebrating National Hospital Week this week with the theme – We are Healthcare – Caring for Patients; Strengthening Communities. This week, we also have the privilege of celebrating National Nurses Week with the theme – Nurses Make a Difference: Anytime, Anywhere –...
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Notes from Steve

Be supportive. “What will you do after you retire?” someone recently asked me. “You could be an executive coach - you talk to people all the time”. Thinking of myself as a coach, I imagine I would tell them long stories about my experiences for most of the coaching session....
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Notes from Steve

Be Respectful. Respect (or actually lack of respect) has always been a trigger for me. And not in a healthy way. I sometimes mistake people not paying attention or acknowledging me as disrespect … when really - they might just be focusing on something else. I jump to conclusions and...
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Amy's Reflections

We have all encountered that person who asks a million questions at conferences or webinars. For some it can be super annoying as it seems to drag the session out longer, and for some it can be super helpful as they are too afraid to ask the questions but appreciate...
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Notes from Steve

Be Questioning. I was going up to Burlington, Vermont with my friend Tami. It was 1992 in the fall. We were on Interstate 93 in the middle of the state at a rest stop. A gal came in and asked a question. “How far to Portland, Maine? I’m driving up...
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Notes from Steve

Be proactive. We had this speaker last week, Dr. Jay Kaplan, and he showed this “readiness to change” slide. You’re supposed to measure yourself on this scale - from “I love change” to “I hate change”. I’ve always prided myself on being open to change of any sort or color....
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Notes from Steve

Be Optimistic. I’m not advocating the use of TikTok, but I was seeing all of these older folks using this picture filter where it makes them look young. I thought, “I want to see what I look like”. It wasn’t that big of a change - I looked like a...
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