Iowa Specialty Hospital

Press Ganey Pinnacle of Excellence Award Recipient for 2020

November 23, 2020

Iowa Specialty Hospital-Belmond is pleased to announce it has been named a 2020 Pinnacle of Excellence Award® winner by Press Ganey. The Pinnacle of Excellence Award recognizes top-performing clients from health care organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for at least three years in Patient Experience.

This is the 9th straight year that Iowa Specialty Hospital –Belmond has received recognition for exceptional patient experience on our inpatient unit. Our staff strives to make each patient feel like family with a detailed patient centered care plan. This patient focused care and exceptional nursing teams are what set us apart from other facilities.

“The caregivers and staff of Iowa Specialty Hospital-Belmond touch the lives of patients and their families in profound ways,” said Patrick T. Ryan, Chairman and Chief Executive Officer, Press Ganey. “This award reflects their deep commitment to listening to the voices of their patients and our shared mission to reduce suffering and improve the safety, quality, and experience of patient-centered care. I continue to be humbled and inspired by their heroic efforts to care for patients in the face of the uncertainty, stress, and fear brought on by the COVID-19 pandemic. Press Ganey is proud to partner with them in this noble work and we congratulate them on this tremendous achievement.”

The Press Ganey Pinnacle of Excellence Award is a highly regarded symbol of achievement in the health care industry. According to Amy McDaniel, CEO, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care.  "I am so incredibly proud of our staff and the amazing care they provided every day to our patients. They treat our patients with compassion and empathy and go above and beyond every day to make it the best experience possible."

Iowa Specialty Hospitals & Clinics, located in north central Iowa, offers focused, specialized care with a compassionate touch. With campuses in Belmond and Clarion, and outreach clinics in Ames, Boone, Clear Lake, Fort Dodge, Garner, Hampton, Webster City and West Des Moines, they employ over 600 employees and over 60 providers and specialists.

While excellent quality healthcare is the most important factor, patients experience the true compassion of healing from highly trained and caring staff. Iowa Specialty Hospitals & Clinics offer state-of-the-art, unparalleled technology and services including: orthopedics, bariatrics, obstetrics and gynecology, general surgery, pain management, family practice, radiology, nursing services, ER, laboratory, rehabilitation, cardiopulmonary, pharmacy services, and a wide array of specialty services.
Visit for more information about Iowa Specialty Hospitals & Clinics.

About Press Ganey
Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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