Iowa Specialty Hospital in Belmond, Iowa was recently named one of the Top 20 Critical Access Hospitals (CAHs) for patient satisfaction in the country.
The Top 20 Critical Access Hospitals, including Iowa Specialty Hospital-Belmond, scored best among critical access hospitals as determined by The Chartis Center for Rural Health for patient satisfaction. The rankings were recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, Mo.
The Top 20 Critical Access Hospital “winners” are those hospitals who have achieved success in the overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge and financial efficiency. This group was selected from The Chartis Center for Rural Health’s 2020 Top 100 CAH list, which was released earlier this year.
Those hospitals that have been recognized as Top 20 Critical Access Hospital “best practice recipients” have achieved success one of two key areas of performance:
Quality index: A rating of hospital performance based on the percentile rank across the indicators of Hospital Compare Process of Care measures.
Patient perspective index: A rating of hospital performance aggregated and ranked across 10 domains of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
“Iowa Specialty Hospital-Belmond is proud of the efforts of its physicians and staff who have contributed to our hospital achieving this designation,” said Amy McDaniel, Belmond CEO. “Our results as a top CAH in patient satisfaction means our community can count on us to deliver the services they need while providing an exceptional experience.”
Iowa Specialty Hospitals & Clinics, located in north central Iowa, offers focused, specialized care with a compassionate touch. With campuses in Belmond and Clarion, and outreach clinics in Ames, Boone, Clear Lake, Fort Dodge, Garner, Hampton, Webster City and West Des Moines, they employ over 600 employees and over 60 providers and specialists.
While excellent quality healthcare is the most important factor, patients experience the true compassion of healing from highly trained and caring staff. Iowa Specialty Hospitals & Clinics offer state-of-the-art, unparalleled technology and services including: orthopedics, bariatrics, obstetrics and gynecology, general surgery, pain management, family practice, radiology, nursing services, ER, laboratory, rehabilitation, cardiopulmonary, pharmacy services, and a wide array of specialty services.
Visit www.IowaSpecialtyHospital.com for more information about Iowa Specialty Hospitals & Clinics.
About the National Rural Health Association
NRHA is a nonprofit organization working to improve the health and wellbeing of rural Americans and providing leadership on rural health issues through advocacy, communications, education and research. NRHA membership is made up of 21,000 diverse individuals and organizations, all of whom share the common bond of an interest in rural health. For more information, visit RuralHealthWeb.org.
About The Chartis Group
The Chartis Group® (Chartis) provides comprehensive advisory services and analytics to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals and healthcare service organizations achieve transformative results. Chartis has offices in Atlanta, Boston, Chicago, New York, Minneapolis and San Francisco. For more information, visit chartis.com.