Iowa Specialty Hospitals & Clinics Receives 2024 Press Ganey Guardian of Excellence Awards for Patient Experience

Iowa Specialty Hospitals & Clinics is pleased to announce it has been named a 2024 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. Iowa Specialty-Belmond received both the Guardian of Excellence Award® for patient experience for their Emergency Department and the Guardian of Excellence Award® for patient experience for inpatient services. These awards are part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Awards®, Iowa Specialty Hospitals & Clinics is in the top 5% of healthcare providers in delivering patient experience in the last year.

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

“Iowa Specialty Hospitals' award is a well-earned recognition of their innovative work,” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “Their dedication to continuous improvement inspires all of us to raise the bar. We're honored to work alongside them as we build towards a future where exceptional healthcare experiences are not just goals, but tangible outcomes."

According to Amy McDaniel, Iowa Specialty Hospitals & Clinics Belmond CEO, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the patient experience.

“We are so honored to be recognized for the exceptional care we provide our patients,” said McDaniel. “The recognition is a testament to our amazing team and their dedication to treating our patients like family. I am grateful to work alongside these individuals who are committed to ensuring patients have a great healthcare experience.”

About Press Ganey
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a PG Forsta company.

Pictured is the 2024 Press Ganey HX Guardian of Excellence Award – Patient Experience.