Iowa Specialty Hospital is proud to announce it has been named a 2014 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Patient Experience. Iowa Specialty Hospital received recognition for Patient Experience in the Emergency Room at its Belmond and Clarion campuses.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
According to Steve Simonin, President and CEO, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience. “Ultimately, when a patient fills out a survey, they are giving us a tool to help find out what we are doing well and what we can continue to improve on in order to meet their needs.”
"We are proud to partner with Iowa Specialty Hospital,” said Patrick T. Ryan, CEO of Press Ganey. “The award is a testament to the organization’s commitment to deliver more patient-centered care. By achieving and sustaining this level of excellence, Iowa Specialty Hospital is benefiting patients and helping advance the quality of health care.”
Press Ganey is the nation’s leading health care performance improvement company and partners with more than 11,000 health care facilities, including more than half of all U.S. hospitals, to reduce suffering and improve the patient experience.