We can't thank you enough for making our first labor & delivery experience so smooth and reassuring. From the moment we walked through the door, we were always taken care of. Night nurse Kayla H. was by far the best! During labor, she was supportive with encouraging words, making sure I was taken care of and my husband. She took some photos of our family after c-section. We are thankful to have captured those first moments. We were so excited to see Kayla walk in as our night nurse the following night! She took baby for a few hours so we could catch up on sleep the first/second night. We always knew Kayla would take good care of baby overnight! We can't thank Kayla enough for everything she did over the 3 days/nights we were there. You are so very lucky to have her as a staff member!! She left a special mark in our hearts!
Niki M. was also very supportive. She had stopped in to give some IV since our other nurse was busy. She noticed we were having trouble nursing. She helped with advice, showing hands-on. She also got us sugar water, nipple shields, etc., to help baby latch. It if wasn't for Niki, I'm not sure our nursing journey would be going the way it is!
All staff was amazing, from Nutrition, nurses, everyone was so nice. We will definitely be continuing our journey with Iowa Specialty Hospital and referring all our family/friends!
Thank you so much!