Dear Mr. Simonin,
I just wanted to drop you a brief note expressing my appreciation of the tremendous care I received with my recent stay at your hospital. On Tuesday, October 9th of 2012, I had a total knee replacement done at your facility by Dr. Emile Li. Being very familiar with Dr. Li, I had no qualms about putting myself in his very capable hands and he did not let me down. However, my most pleasant surprise came from my two-night stay. I received what I can only describe as the finest care imaginable.
Everyone from the admitting personnel through the surgical nurses to the floor staff was absolutely outstanding. The quality of care I received was second to none, as was the fact that the staff took the time to personally get to know me and my situation as well.
In our world too often this kind of professionalism is taken for granted, and I just did not want the opportunity to show my appreciation to slip by. Please extend my sincerest gratitude to everyone involved. Let them know their fine work was noticed and appreciated, please.
While I certainly hope I do not need your care giving in the near future, please know I will certainly return to your doors if the need arises.
Thank you in advance for sharing my thanks to all.