I was in the Clarion ER with my 11 month old, and they tried to get an IV twice but couldn’t get it. They said to go see Tricia Polzin the next day, but I was not waiting since they had tried for an IV, so I called Belmond Clinic for Tricia. She was out, but when she got the phone call on her cell said if I needed when in the night she would be back late and they could call her. She was great with my daughter the next day at our follow up. Then from the Mason City ER where they wanted to hospitalize the baby, she also followed up with me on Mychart checking on my daughter and responding to messages!! Tricia is truly amazing and for her to answer her cell from the hospital when she was not at work and offered if I needed her late when she got back to town she would come in. Thank you so much Tricia Polzin!