Iowa Specialty Hospital

Reflections from Amy

April 2, 2015

The good physician treats the disease; the great physician treats the patient who has the disease. ~ William Osler
 
March 30th was our opportunity to recognize all of our medical providers from physicians to advanced practitioners and there were many signs of appreciation across our system for our amazing Medical Staff, including on Wednesday when we distributed to them mugs that were hand painted by Senior Leadership. I hope by the end of the week they truly feel the love that we have for them. We are blessed to have an amazing group of providers all working towards a common goal with collegiality and cooperation.
 
I would challenge each of you to take a moment and write a note to a provider who has made a difference in your life and thank them. Take a moment and imagine a typical day for your favorite provider. Think about how they see each of us, one after another, and share our burdens, joys, and sorrows. I would think it would be  emotionally exhausting to be a provider at Iowa Specialty Hospital as all of our providers truly care about our patients and are vested in their health, probably sometimes more than we are as patients. I was sharing at the Clarion Board meeting on Tuesday the vision of incorporating more mental health within the primary care setting. I was illustrating the need for these services and was trying to explain that if you were seen for a medical condition but you also needed some counseling, it could be seamless.  I was sharing a personal example and the ladies at the table laughed as they related to my example of going to see Dr. Whitters and, with little prompting from him, burst into tears. I was seven months pregnant and my mother had just passed away. He wanted to make sure I was doing okay and I wanted to avoid talking about it as I didn’t want to cry. Well, that lasted all of 12 seconds and then I was sobbing. I am quite certain he probably doesn’t even remember but it was exactly what I needed at exactly the right time to help me. They make these connections with their patients, day in and day out, giving what is needed at the time to help them through. So, this week and always, show your appreciation for those providers who are there when you need them and have pulled you through when you didn’t know what to do or where to turn. Let’s make sure they know the difference they make every day!
 
Because even the smallest of words can be the ones to hurt you, or save you. ~ Natsuki Takaya

Amy McDaniel, Belmond CEO

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