Having lots of conversations with people on how to “deal” with situations (conflict, etc.). When dealing with emotional situations the worst thing you can do is match the emotion - it just multiplies the pressure. In my humble “coachy” opinion, if you can rise above and see what is being played out (hopefully, without plugging into the feelings) you then can help to guide the emotionally injured person to a better spot. A lot of times people erupt inappropriately because they are angry at themselves* and are fronting their emotion onto you. I was talking with someone who took calls from angry people regarding their bills. We talked and this person said that sometimes, this zaps their energy. It is exhausting. I remember once a buddy of mine told me he was at the Chicago airport and an irate passenger screamed at the gate agent and jumped over the counter and was ready to fight. I’m not sure, but I would bet the gate agent didn’t have anything to do with why the passenger was upset - but he was taking it out on the agent. Most of the times when people are mad, it’s not at us. (This helps me sleep at night.)
*they’ll also never admit to this …
I went riding this weekend, and one of my favorite places is this farm that the Trestle trail down south of Slater, Iowa intersects. On the west side of the road is a little barn and outside of the barn is a post that a big ol’ black turkey perches on. Every time I’ve rode by he’s sitting there. At first I thought it was fake, but then he looked at me as if to say “what are you looking at?”. Recently, he attracted another turkey and now there are two (on different posts). A baby deer hopped out of a creek to greet me right before the turkeys. So cool!
I want to continue to do things that enhance my life. I want to climb the proverbial mountain. I want to make an impact on this world. Those of you who are parents - you have the potential to change the world in huge ways, by how you raise your kids. Teach them the art of being a great person. Let them take risks and enjoy nature. Help them become amazing. Our legacies that we leave on this planet are ours to make and hone, make sure your impact is felt.
With grace, impact the world in a positive way.