As we settle into 2020 it is a great opportunity to reflect on the person you want to be and the life you want to have. It is a fresh year and a clean slate and you could do anything this year so what will it be? I have many opportunities for improvement and I find that often the best place to start is with my own attitude and behavior. It is important to role model the behavior we want to see in others. I find this especially important with my kids. I have tried to instill in my kids to be kind and helpful to others. One of the things we focused on towards the end of 2019 was random acts of kindness or generosity. For example, I will occasionally pay for the car behind me when we are in a drive through. I do this for several reasons but the most important to me is to role model generosity to others. It doesn’t always have to be someone you know for you to be kind or generous to them. One of the reasons we are so passionate about our standards of behavior is that these standards are what make the experience different for our patients. You don’t have to know someone to smile and acknowledge them in the hallway. It is a great feeling and puts people at ease. Each of these is designed to provide the best experience for our patients. They should always be our focus.
With that in mind, I have been on the war path this week for parking. I know everyone jokes about the parking police and roll their eyes. I get it, I understand the joy of finding that awesome spot. I seriously love you all, but if you find a spot that is really close to the building and think it is too good to be true please leave it open for our patients. When it comes to what we do and the healthcare we provide please leave as many spots as close to the door as possible for those patients that truly don’t feel well. Consider it your random act of kindness for the day. So, if you are visiting the Belmond site please refrain from parking around the library and from the front row of parking in the lot just across the street south of the hospital. I would really appreciate it and so will our patients.
