Iowa Specialty Hospitals & Clinics is pleased to announce it has been named a 2018 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in Patient Experience. Iowa Specialty Hospital achieved this in both its Emergency and Inpatient Departments.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
"We are proud to partner with Iowa Specialty Hospitals & Clinics to support their mission to provide safe, high-quality, patient-centered care.” said Patrick T. Ryan, CEO of Press Ganey. “They are truly dedicated to delivering exceptional care in the communities they serve, and their commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”
According to Amy McDaniel, Iowa Specialty Hospital – Belmond CEO, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.
“As a healthcare facility, we hold ourselves to a higher standard when it comes to the experience our patients receive. It’s always a privilege to be recognized for our efforts,” said McDaniel. “We appreciate that our patients complete their surveys so we know how to improve and grow. In the end we believe it’s the right thing to do…treating patients like friends and family.”
Iowa Specialty Hospitals & Clinics, located in north central Iowa with campuses in Belmond and Clarion, has outreach clinics in Boone, Clear Lake, Fort Dodge, Hampton, Webster City and West Des Moines. Their services include: orthopedics, bariatrics, obstetrics and gynecology, general surgery, pain management, family medicine, radiology, nursing (inpatient), ER, laboratory, rehab therapy, cardiopulmonary, pharmacy, and a wide array of specialty services. Visit IowaSpecialtyHospital.com for more information.
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.